NVPERS has posted on their website https://www.nvpers.org/ that they’ve CLOSED offices in Carson City and Las Vegas temporarily to visitors because of the risks posed by the Coronavirus!!!
The decision was made to only provide customer service by phone and email, as of Tuesday March 17, until further notice! There will be a NVPERS Board meeting at the Carson City Thursday, March 19, and Executive Officer Tina Leiss says they will be allowing the public in to attend the meeting, but only in Carson City, there will be no videoconference to the Las Vegas office. In spite of the open board meeting, there still will be no other staff interaction with PERS members or recipients.
The notice further reads: To protect our members and staff, all scheduled appointments have been canceled, and walk-in appointments, programs, and rural counseling appointments will be discontinued. NVPERS staff will carry on with all other retirement business at this time. Please submit all time-sensitive documents by mail, email or fax.
NVPERS will continue to monitor the developments and safety recommendations related to COVID-19 and provide updates should they directly impact our business.
These temporary changes to NVPERS business operations will NOT impact payment of any NVPERS monthly benefits. Members will continue to receive their monthly benefits without interruption.
Contact Information for NVPERS is as follows:
Phone: 7750687-4200/Carson City; 702-486-3900/Las Vegas; Toll-Free 1-866-473-7768
Fax (to submit forms and general correspondence): 775-687-5131
Mailing Address: 693 W. Nye Lane, Carson City, NV 89703